Administrative Representatives

Louisiana Blue offers many online services that require secure access. Louisiana Blue requires that each provider organization designate at least one administrative representative to self-manage user access to our secure online services. These services include applications such as:

• iLinkBlue
• BCBSLA Authorizations
• Behavioral Health Authorizations
• Pre-Service Review for Out-of-Area Members (for BlueCard^® members)
• and more (as we develop new services)

An administrative representative is:

• A person at your organization who will serve as the key person for delegating access to our secure online services to appropriate users for the provider
• A person who agrees to adhere to Louisiana Blue's guidelines
• A person who will only grant access to those employees who legitimately must have access in order to fulfill their job responsibilities
• A person who promptly terminates employee access when an employee changes roles or terminates employment

To register your administrative representative:

1. Determine who at your organization should be an administrative representative
2. Complete the Administrative Representative Registration Packet
3. Send completed documents to our Provider Identity Management Team at: 

• Email: PIMTeam@bcbsla.com 
  
  or 
  
  Fax: 1-800-515-1128
  Attn: Provider Identity Management

Once your administrative representative is registered, they will receive a welcome email.

The registration process is not immediate. Please allow 7-10 business days for us to complete the registration process.