Provider Support

There are several teams available to our network providers to help with network participation, credentialing, educational resources, electronic services and more.

Plus sign that becomes an "X" when the accordion collapses to show more content EDI Clearinghouse Services

EDI Clearinghouse Support Desk
EDIServices@lablue.com

1-800-716-2299, option 3

Plus sign that becomes an "X" when the accordion collapses to show more content iLinkBlue Support

EDIServices@lablue.com

1-800-716-2299, option 3

bcbsla.com/ilinkblue

Plus sign that becomes an "X" when the accordion collapses to show more content Provider Contracting

provider.contracting@lablue.com                       1-800-716-2299, option 1

Lauren Viola

lauren.viola@lablue.com

Monroe

Cora LeBlanc

cora.leblanc@lablue.com

Houma/Thibodaux/Northshore

Dayna Roy

dayna.roy@lablue.com

Alexandria/Lake Charles

Jordan Black

jordan.black@lablue.com

Lafayette

Diana Bercaw

diana.bercaw@lablue.com

New Orleans

Kim Jones

kim.jones@lablue.com

Shreveport

Sue Condon

sue.condon@lablue.com

Baton Rouge
Plus sign that becomes an "X" when the accordion collapses to show more content Provider Credentialing & Data Management

PCDMstatus@lablue.com

1-800-716-2299, option 2 – for credentialing questions

To update your contact information, complete the Provider Update Form and submit via DocuSign®.

Plus sign that becomes an "X" when the accordion collapses to show more content Provider Identity Management Team

Administrative Representative Support
ProviderIdentMgmt@lablue.com

1-800-716-2299, option 5

Plus sign that becomes an "X" when the accordion collapses to show more content Provider Relations
Provider Relations Team
provider.relations@lablue.com                                 1-800-716-2299, option 4

iLinkBlue

iLinkBLUE is our secure online tool designed to help providers quickly complete important functions such as:

  • Eligibility/coverage verification
  • Claims filing and review
  • Payment queries & transactions
Learn About iLinkBlue

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